Privacy Policy

WibzERP is a product of WIBZ ANALYTICA PRIVATE LIMITED, a company incorporated under the Companies Act, 2013, headquartered in Kolkata, West Bengal, India. In this policy, "we", "us", and "our" refer to WIBZ ANALYTICA PRIVATE LIMITED.

We may collect the following categories of information:

• Account information: Name, email address, phone number, and company name when you sign up.
• Business data: Invoices, purchase records, inventory data, employee records, and other data you enter into WibzERP.
• Usage data: Browser type, IP address, pages visited, and session duration collected automatically.
• Communication data: Messages, emails, and support requests you send to us.

• To provide, maintain, and improve WibzERP services.
• To process GST filings, e-invoices, and compliance submissions on your behalf.
• To communicate about your account, updates, and support.
• To analyse usage patterns and improve user experience.
• To comply with legal obligations under Indian law.

Your data is stored on secure cloud servers. We implement industry-standard encryption (TLS in transit, AES-256 at rest) and access controls to protect your business data. Only authorised personnel can access your information, and only when necessary for service delivery or support.

We do not sell your personal or business data. We may share data with:

• Government portals: GST portal, NIC IRP (for e-invoicing) — only when you initiate filings.
• Infrastructure providers: Cloud hosting, email delivery, and analytics services that process data on our behalf.
• Legal requirements: When required by law, regulation, or legal process.

You have the right to:

• Access and export your data at any time.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Opt out of non-essential communications.

We use essential cookies for session management and authentication. We may use analytics cookies to understand how visitors use our website. You can disable non-essential cookies in your browser settings.

We may update this policy from time to time. We will notify registered users of material changes via email. The latest version will always be available at this URL.

For privacy-related enquiries, contact us at:

Email: hello@wibzerp.com

Address: WIBZ ANALYTICA PRIVATE LIMITED, Kolkata, West Bengal, India